SafeNexusPractice

Let your patients book themselves.

One booking link for your practice, as a QR code at reception and a link in your social bio. Patients pick a time that is really free, and get the confirmation and reminder on WhatsApp, SMS or email.

  • No card needed
  • From R399 a month
  • Your data, exportable any time
The booking page of a demo practice, Lerato Family Practice

A real booking page for a demo practice. Go ahead and book; nobody will be expecting you.

Wherever patients find you, they can book.

Every practice gets one link, safenexus.co.za/book/your-practice. Put it everywhere patients already look.

A QR code at reception

Print the poster from the app. Patients scan it on the way out and book their follow-up before they reach the car.

Lerato Family PracticeFamily doctor in Soweto. Book online: safenexus.co.za/book/lerato-family-practice

Your social bio

Instagram, Facebook, TikTok and your Google Business profile. New patients book straight from your page.

A WhatsApp reply

When someone messages "Can I come in on Thursday?", reception sends the link instead of going back and forth.

Book an appointment

Your own website

Copy one line of code for a booking button. No website? We can build you a simple one.

Patients book in under a minute.

They choose the service, the practitioner or "first available", and a time. Only times that are really free are shown, so nothing is double-booked.

  1. Your questions, like a Google Form. Reason for the visit, medical aid or cash, first visit: you decide what to ask.
  2. Consent the POPIA way. Patients agree to how their information is kept and how they are contacted, and the record keeps when and how.
  3. Confirmed straight away. With a link to change or cancel, and a reminder the day before.
Choosing a day and time on the booking page
The booking confirmation with a reference, calendar file and change link

The front desk, without the phone ringing all day.

  • One diary for everyoneA column per practitioner, with their working hours and breaks. Click free time to book a phone call or walk-in.
  • Who is here, who is nextMark arrivals, call patients in and finish the visit. Today's list shows who is waiting.
  • Every message on recordConfirmations, reminders and cancellations, and whether each one was delivered.
The practice diary with two practitioners' columns and an appointment open beside it

Made for the way your practice works.

Choose your practice type when you sign up. It sets up your services, appointment lengths and booking questions, and you can change all of it.

PracticeSet up for you
General practiceConsultations, chronic reviews, annual check-ups, vaccinations; reason for visit, allergies, medical aid or cash
DentalCheck-up and clean, fillings, extractions, whitening; time after each visit for the room; "are you in pain right now?"
Skin and aestheticsConsultations, mole checks, full-body mole mapping; the area of concern and whether a mole has changed
Eye careEye tests, contact lens fittings, glaucoma screening, licence tests; glasses or lenses, last eye test
Physio and allied healthAssessments and treatment sessions with time between; where it hurts, when it started, referral
PsychologyFirst and follow-up sessions, couples and online; in person or online

See every practice type, and what is coming for each

Reminders patients actually read.

Most South Africans read WhatsApp before anything else. Patients choose WhatsApp, SMS or email when they book, and if a WhatsApp message cannot be delivered, an SMS goes instead.

Messages never carry medical details: a lock screen is not private. They say the time, the place and how to change it, and they always say how to stop.

The practice in your pocket.

The SafeNexus Practice app for Android and iPhone gives practitioners and reception the day's list, the diary and patient records, and the booking link to show at the desk.

The mobile app's diary for one day
An appointment in the mobile app, with the next step and the booking form answers

Patient information is handled the way the law expects.

  • Consent, recordedWhat each patient agreed to, when and how, including which channels they may be contacted on.
  • Who saw whatEvery time a patient record is opened or changed is written to an audit trail that cannot be edited.
  • Only the right peopleReception, practitioners and practice managers see what their role needs. Each practice's data is kept apart.
  • Your data stays yoursExport every patient and appointment at any time. If you leave, you take it all with you.

How we look after patient information

One flat price. No percentage of your turnover.

Solo R399, Practice R749 and Clinic R1 199 a month, excluding VAT, with message credits included. 30 days free to start.

Your booking link can be live this afternoon.

Sign up, choose your practice type, check your hours, and share the link. We help you set up and import your patients for free.